People care less about what you know than they do about how much. The market today is more competitive than ever. Leaders from all walks are changing the way they approach their staff to be competitive in today’s New Economy. Anyone who wants to succeed in the current economic environment must work towards developing their staff and leadership “soft skills”. Whatis.com defines “soft skills” as those personal qualities that can enhance an individual’s interactions, job performance, and career prospects. Soft skills are different from hard skills. These skills refer to a person’s skill set or ability to perform a specific task. Soft skills can be applied interpersonally and are broadly applicable.
If you were to ask me to pick the top five people that have had a positive influence on your life I’m certain your list would include those who showed genuine concern for your success and well-being. They have demonstrated “soft skills”, which is what gives you the warm feelings towards these people. The way they showed care and concern for you on a daily basis has left a lasting impression on your mind and heart. You will be able to say that these five people have had an impact on your life in tangible ways.
Leaders such as Jason Hare Kingston who have the ability to build relationships with their staff will be more likely to have happier employees. Leaders who make it easy for employees to feel valued, respected, and appreciated are better able to thrive in the New Economy. Daniel Goleman recently wrote that organizations must have leaders who are joyful and engaged. Disengagement is a huge problem in today’s global workforce. People don’t feel an emotional connection with their work. The leader’s job is to make work interesting and enjoyable. That is the mark of a great leader.
Collaboration is when people work together to achieve a common goal. It’s the fuel that helps people achieve uncommon results.
Gallup has conducted extensive research, providing leadership in organizations with well documented studies that show how the relationships between employees and their bosses can have a significant impact on the organization’s success. Gallup and other research shows that employees who are engaged work harder. They are more successful, more customer-focused, safer, happier, and more likely resist temptation to leave. An employee improvement strategy that is linked to the achievement corporate goals will be a competitive advantage for companies with high performance.
Gallup has honored companies with its Great Workplace Award over the past five year in accordance with its mission. It states that the award is based upon the most thorough workplace research. The award recognizes companies with the best employee engagement results. Gala held at Gallup Summit 2011, May 10–12 2011 presented the awards to the winners.
Employee engagement is directly related to the quality of relationships with other employees and friendships. Gallup’s research has shown that employees who have a strong sense of connection with their colleagues are more likely to be engaged at work. Leaders are responsible to create and sustain a work culture where staff members can thrive. You can make your workplace acceptable or unacceptable by what you do.
Your actions will show that you care about your employees and the success of the workplace by correcting negative attitudes. It is important to create a workplace environment where employees can interact with one another with respect and a sense that they are valued and have meaning. This will increase productivity.
The Single Best Predictor of Workplace Success
Peak performers recognize the importance to work well with others in order to reach the shared goals of a group. According to Daniel Goleman in his book , Emotional Intelligence , “Emotional intelligence” is the most significant predictor for success in the workplace. Emotional Intelligence can be described as the “managing of emotions so that they are appropriately expressed and effectively enabling people work together to achieve their common goals.” He states that the good news is that your Emotional Intuition can grow, develop and change, as it is largely a learned domain of expertise.
Developing your Soft Skills
Leaders who increase employee engagement can inspire greater levels “discretionary” effort from their team members. An employee’s emotional connection to an individual of influence at work is often what motivates them to make discretionary effort. This connection makes it possible for employees to go the extra mile in order to satisfy customers.
It is often a requirement to achieve business success. However, not everyone in the team will always show it. Leader success can be enhanced by optimizing the performance and contribution of your team.
If You Care, They Care
Leaders who are able tap into this source of discretionary energy do not take it for granted. They know how to recognize those in their teams who go beyond the call of duty to make sure that tasks are completed on schedule and business goals are met. These leaders foster a culture of excellence in the workplace by leveraging their strengths and increasing their leadership potential. You know that your success as a leader of a team is directly related to the success and well-being of your team. It is not a surprise that leaders who understand the value of growing their emotional intelligence also have greater leadership success.
By improving your Emotional Intelligence skills, you can improve the emotional connections you have with team members. It takes commitment from you to lead. The following Hard Skills for New Team Leaders:
1. You must be honest about your self and work hard to improve yourself.
2. Snap judgments of others can be reduced by understanding the facts.
3. Think before speaking.
4. Accept responsibility for the performance of your team. Be accountable.
5. Do not be afraid to walk your talk.
6. Recognize and compliment others for their performance.
7. Be positive towards others.
8. Respect different opinions. You can agree to disagree.
9. Develop active listening skills.
10. Be kind to others in all situations
Your beliefs, perceptions and assumptions impact your interactions with everyone in your workplace. They influence your outlook on every workplace experience. You must keep your eyes open and not let your emotions get the best. The ability to develop your Emotional Intelligence will allow you to manage your emotions better and keep an eye on the emotions of people in your sphere. As a leader of a new team, you must project a caring and positive attitude towards others. Doing this will increase your job satisfaction, and improve the success of your workplace.